FAQ's
This is the page for all your questions with answers.
Frequently Asked Questions
General Questions
An ANY LAB TEST NOW, medical assistant or phlebotomist will gently draw the necessary amount of blood or collect any other appropiate biological specimen needed for the specific test, label it appropriately, compete needed paperwork or chain-of-custody documentation, and send it to our accredited/certified laboratory partner for analysis.
Tests results will be delivered back to the location where the test was purchased, and if you request, they will contact you to advise your test results are ready for pick-up or other approved method of delivery. Most test results are available within 24 – 72 business hours after specimen collection.
The results are in an easy-to-read format that clearly states if the test is within the normal range, positive or negative; or in matters of family relationship DNA testing, the statistical probability of relationship. You are encouraged to share your test results with your physician if the results are not within the normal range.
ANY LAB TEST NOW follows all HIPAA guidelines and state regulations regarding distribution of test results. You can choose to have your test results mailed, faxed or come by to pick them up.
ANY LAB TEST NOW is able to e-mail certain lab test results to our customers. We must follow all HIPAA guidelines and state regulations regarding distribution of test results. All release of records must have a signed authorization from the consenting individual before results are released in any matter.
No appointment is necessary. However, scheduling an appointment can be beneficial. You can easily find a store location in your community, call or schedule an appointment online.
We know your time is valuable. Most of our customers are in and out in 15 minutes or less, unless a specialized test is ordered where specimens must be collected within specific time ranges or in cases where the donor is unable to provide a specimen at the time of collection, such as during a urine grug test.
No. Each of our store locations has a physician that oversees the testing performed and test results. However, your physician can send you with a formal order for lab tests and we’ll be happy to fulfill that also.
Most tests results will be given to you within an average of 24 – 72 hours. However, depending upon the specific test you order it may take additional time.
If you have any questions regarding the details, applicaction or components of a test, feel free to ask the staff person at the location where the test was ordered.
Yes, ANY LAB TEST NOW is required by law to keep records on file for 7 years.
Customer privacy is extremely important to ANY LAB TEST NOW. All personnel are trained on HIPAA regulations and compliance, and follow these crticial guidelines. Customers have the option of ordering a test anonymously when it is appropriate, and to choose which method to receive their lab test results (U.S. Mail, Fax, Pick Up). ANY LAB TEST NOW does not submit your lab tests results to your personal medical record. However, you may provide the results to your physician if desired and at your discretion.
Sales Questions
No. ANY LAB TEST NOW makes every effort to keep our customers satisfied while providing excellent service in delivering the tests you have requested. Once the test has been collected and sent to the laboratory, we will be unable to provide you with a refund.
Most lab tests can be ordered anonymously. If you choose to test anonymously, you will be required to provide a birth date and/or show your sales receipt to ensure the test results are provided to the correct tested party. If you choose to pay for the lab test by credit card (for security reasons); will use a test result as evidence in court (such as paternity test); or taking a corporate drug screen, a valid ID is required.
ANY LAB TEST NOW does not accept medical insurance. In some cases, your lab test and its payment may be accepted and reimbursed by your insurance company in accordance with the terms of your policy. Please check with your insurance company. Cash an all major credit cards are accepted.
Our tests are not free; however, they are very affordable to match most budgets.